Feedback questionnaire

How satisfied are you?
Write in your Response or tick the box where applicable. Based on your experience today, please rate THIS airport and each service item:

What do you expect of this airport / which services are MOST IMPORTANT to you at THIS airport? Overall satisfaction with the airport

What was your BEST and WORST experience at THIS airport today?

BEST WORST

ACCESS

Ground transportation to / from airport Availability of parking facilities Value for money of parking facilities

CHECK-IN

Waiting time in check-in queue/line Waiting time at security inspection

FINDING YOUR WAY

Ease of finding your way through airport Walking distance inside the terminal

AIRPORT FACILITIES

Value for money of restaurant / eating facilities Value for money of shopping facilities

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